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Our Services

We are a trusted, reliable and process driven team providing on-site engineering (including planned maintenance, project roll-outs, and surveys), Virtual Network Operations management (including telephony, desktop, and network support), and bespoke solutions management (including concept delivery, technical support and education)

Data Cloud

On-Site Network and Infrastructure Engineering

Network & infrastructure refers to the hardware and software resources of an entire network that enable network connectivity, communication, operations and management of a network. Network infrastructure provides the communication path and services between users, processes, applications, services and external networks/the Internet.

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Virtual Network Operations


Providing a single point of accountability, so you don't have to spend your time coordinating IT support services. A single focal point can help to hasten recovery from, and potentially prevent, the occurrence of outages. By providing support for multivendor hardware and software components under a simplified contract structure, we can help you meet service level expectations and can act as a trusted support partner to your IT organisation.

  • Networking Hardware - Routers. Switches, LAN Card interfaces, Wireless & Cabling

  • Networking Software - Network operations and management, OS, Security Apps & Firewall

  • Network Services - Leased Line, XDSL, FTTC, EFM, Wireless protocols & IP Addressing

  • Fault call-outs

  • Planned maintenance for equipment regrades

  • Equipment roll-out – including routers, switches, VoIP telephony, Access Points, Till installation

  • On-site equipment configuration changes

  • Wi-Fi and 4G surveys – including pre-installation feasibility estimations and post- installation assessments

  • Racking and stacking of equipment

  • Bespoke small to medium enterprise cabling installation

  • Educating the customer – including information exchange and technical support interface, user guides and custom designed training

  • Bespoke managed services

  • Customer specific telephony support

  • Customer specific desktop support

  • Wi-Fi access point support

  • Network operations support for routers, switches and firewalls

  • Equipment configuration pre-load prior to on-site installation

  • Remote technical support

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Bespoke Telecommunications Solutions Management


In general, this Telecommunications term can both refer to and involve many different technologies. From our perspective, we focus on Network and Voice communications. Whether that involves the many VoIP type deployments, traditional PBX or hybrid (combination of both technologies), or Wi-Fi and LAN deployments, we have a wide range of experience and skill sets in order to advise and assist in both the support or deployment of new systems.

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   Our services include, but are not limited to:

  • Concept delivery and management – from the initial conception to installation to post-install surveys

  • Technical support services

  • Education – including equipment familiarisation for the customer, producing and publishing user guides, and on-site/off-site training packages

  • Continual Learning and Development for customers and our own engineers

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